Job#: 2025446

Job Description:

Summary: One of our large clients is looking for a strong ITSM Platform Administrator who will be responsible for helping with the development and administration of the Avanti system. If youre looking for a new home and meet the criteria, feel free to apply. Location: Remote Duration: Full Time Minimum Qualifications: 1. Formal Education Required: a. BS in Computer Science / Computer Information Systems or equivalent degree, technical training, or equivalent experience can be substituted for degree. 2. Experience & Training Required: a. Five (5) years experience with Ivanti (or equivalent ITSM tool) performing integrations, configuration, and customizations b. Ivanti Administrator Certification preferred c. Two (2) years experience creating and maintaining technical documentation and solution diagrams d. ITIL Foundation Certification preferred (required within 6 months of hire) e. ITIL advanced (various topic) Certification preferred (required within 1 year of hire) 3. Other Skills, Competencies and Qualifications: a. Highly proficient in creating and updating documentation as part of infrastructure implementations b. Proven ability to write and/or implement scripts for automation. c. Advanced analytical, design, and problem-solving skills to troubleshoot system defects and mitigate the risk issues they cause. d. Understanding and awareness of the business impact of critical incidents. e. Expert understanding of concepts of project planning and project management techniques to assist in small projects and/or group initiatives. 4. Level of Physical Demands: a. Ability to stand and sit for prolonged periods of time. b. Manual dexterity to operate computer, phone, and standard office machines.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

VEVRAA Federal ContractorWe request Priority Protected Veteran & Disabled Referrals for all of our locations within the state.We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here.{target="_blank" rel="noopener"}