Job Information
Outreach Development Corporation Client Benefits Associate in Bellport, New York
As one of the leading providers in behavioral health services, Outreach offers an exciting, high-energy, rewarding work environment. Outreach is seeking a qualified Part Time Client Benefit Associate (Biller) to work in our outpatient facility located at 11 Farber Drive, Unit D, Bellport, NY. The Client Benefit Associate (Biller) is responsible for the accurate collection and tracking of information related to the client’s/family’s financial information, participation and/or qualification for Medicaid benefits and/or other insurance and for ensuring that Outreach maximizes third party revenue.
Qualifications:
Minimum High School Diploma required.
Certification in insurance billing or medical coding a plus.
Must have knowledge of Medicaid, Medicare and commercial insurance.
Knowledge of Netsmart/AVATAR/IMA billing preferred.
The primary duties and responsibilities include, but are not limited to:
Ensuring that all appropriate insurance, Medicaid and financial information is collected from each client and/or the parent/guardian of adolescent clients.
Reviewing financial materials collected and completing the financial section of client’s chart including in the case of self-pay clients, setting fee based on income and sliding scale and client’s ability to pay.
Contacting client/potential client to clarify any questions related to the client’s financial data and arrange for a face-to-face meeting, if appropriate.
Monitoring clients with Medicaid-pending to ensure follow through with application process and enter any updated information about Medicaid status.
Individually meeting with clients with an outstanding balance to ensure collection of appropriate payments.
Appropriately documenting all activity with the client and information related to payments, insurance and Medicaid in the client’s chart and/or in the agency’s billing system.
Working closely with the agency’s insurance specialists on any insurance related matters, such as denials or authorizations.
Sending invoices to clients with outstanding balances for payment on a monthly basis.
Posting payments to clients’ accounts that come through the mail as well as payments that are processed through credit cards.