Description

Your responsibilities include staying updated on various training techniques and business processes, as well as engaging with proprietary products and systems. You may contribute to the training design process by collaborating with Instructional Designers and Communication Specialists.

Your main tasks involve delivering training curriculum to support functional business areas within Insurance Solutions Operations. This includes providing process, procedure, and systems training to diverse audiences, ranging from newly hired employees to leadership members. Training sessions are conducted in a virtual environment.

To support the learning environment, you focus on thorough preparation, effective time management, professionalism, and a learner-centric approach to promote engagement. Additionally, you track performance metrics, provide feedback to stakeholders, engage with learners post-training, and drive changes to learning strategies as needed.

Requirements

Required Qualifications:

• High School Diploma / GED or higher

• 2 years of experience in adult technical training in a corporate environment

• Familiarity with adult learning theory or methodologies (ADDIE/SAM model)

• Excellent time management, organizational, and prioritization skills, with the ability to balance multiple priorities

• Strong technical skills with previous experience working in MS Office Suite and MS Teams

• Ability to build relationships with stakeholders and subject matter experts

Preferred Qualifications:

• Bachelor's Degree or higher

• Experience training in the healthcare and/or insurance industry

• 4 years of presentation and facilitation expertise

• Strong work ethic, personal accountability, independence, and dependability

• Effective interpersonal influence, collaboration, and listening skills, with proven success in driving results individually and in a team setting

• Ability to communicate effectively, motivate, work with minimal direction or supervision, and perform well under pressure

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .