Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2022, Continental generated sales of €39.4 billion and currently employs around 200,000 people in 57 countries and markets.

Applies for Special Distribution Region Project Orders: Manage, generate and execute order tracking processes to optimize Supply Chain flow, optimize operating costs and provide an excellent customer service, working along with all the areas involved in the Sales Process to achieve Service Level Agreement (SLA).

Coordinate possible returns or transfers to/from Texcoco and special distribution region.

Track inventory levels at SKU level to analyze and execute replenishment process based on inventory targets (min - max coverage) and demand FC for special distribution project(s). Follow up on additional inventory actions (return of materials, sales promotions, others).

Focal point between Strategic Partner, Sales and Operations Continental and Responsible for KPI´s tracking and action plan for this distribution channel.

• Perform order capture. Usage of internal platforms (Contishop, Contilink or others) to manage the incoming orders (order entry to virtual warehouse, processing and invoicing to end customer). Active and effective communication with all customers, internal and external (by phone and email).

• Coordinate and generate routes for express delivery from Texcoco Warehouse to Dealers. Follow up of delivery performance.

• Analysis and follow-up of reports (such as Orderbook, Inventories, Credit, Invoice status, TOC, consignment control).

• Follow up on current projects and / or development and implementation of new ones in the area.

• Follow up on k2 and creation of Credit Notes: rebills and returns.

• Coordination and control of Guadalajara and Monterrey inventory (system x physcially at our strategic partner) and invoicing according to Continental procedures. Track of appliance of return policy rules, quality alerts and DOT management in order to determine if material needs to go back to Continental.

• Inventory analysis and replenishment based on Demand FC x Sales FC for Special Distribution Customers. Follow-up on additional inventory and actions on SKU level. Request transport for replenishment and agree delvery date with strategic partner.

• Report mantainance: TOC, Consignment control, Employees channel performance, distribuitor performance.

• Guide and develop data management skills with KPI´s and projects specialist (Verify periodicity)

• Attend trainings for the position.

• Bachelor's degree completed in related field.

• Professional experience 1-2 year (logistics, distribution, warehouse)

• English Intermediate ( B1 level is required, B2 or upper will be a strong plus )

• SAP Applications ( SD Modules will be a strong plus )

• Data Analytics ( Excel, Power BI )

• Supply Chain mangement previous knowledge is desirable.

• Customer Journey Design knowledge is highly desirable.

• Inventory management knowledge is required.

• KPI Management ( Distribution Time, Inventory level, etc.. )

Softskills:

1. Customer Service (Internal/External)

2. Customer Centricity (I&E)

At Continental we are committed to building an inclusive and discrimination-free ecosystem in Mexico, these principles are rooted in our corporate philosophy and culture. Therefore, it is totally forbidden to request a pregnancy or HIV test as part of our selection processes.

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