Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.

Provides risk management oversight for a line of business or staff agency in key risk identification, measurement, monitoring, control, and reporting. Helps drive the understanding and management of risk through appropriate practices and processes. Assesses and oversees business exposures including key and emerging risks. Monitors the risk and control environment and provides effective challenge to internal and external partners to ensure that exposures are kept at acceptable levels. Call outs and reports Bank risks to the appropriate governance bodies.

The Opportunity

What you'll do:

• Partners with business leaders, product owners, operational leaders, and business risk/control teams in the bank to identify, assess, aggregate and document risks and controls, including risks associated with new or modified products, services, distribution channels, regulations and third-party operations using advanced knowledge of regulatory expectations and functional discernment

• Engages with business partners to effectively scope areas for second line review and independently conducts assessments for potential operational risks within the bank; engages with business partners to communicate second line findings of these risk assessments and influences business process owners and bank leadership to drive appropriate action and/or closure

• Implements and enhances ongoing monitoring of bank business functions for operational risks, including analyzing business processes, control performance, and business indicators and demonstrates effective second line oversight of assigned business functions

• Applies advanced knowledge to identify appropriate data sources to enable objective and independent analysis to assess risks and controls; leverages influence to implement appropriate solutions or countermeasures with the business

• Serves as a key contributor in cross-functional teams in the bank to identify, assess, aggregate, and mitigate top and emerging bank risks as well as realized risk events

• Assesses and validates business/first line issue and regulatory action closure evidence to ensure business risk mitigation is demonstrated, effective, and sustainable and summarizes second line conclusions clearly and concisely in both written and verbal forms to ensure effective communication and action

• Assesses bank adherence to risk policies, practices, and appetite to ensure comprehensive understanding and management of bank risks according to industry standards and internal standards

What you have:

• Bachelor's degree in Risk Management, Business, Finance, or a related field or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

• 6 years of risk management, regulatory or operations experience in a relevant functional area to include banking, insurance, financial services, audit, project management, public accounting, or other related operational area.

• Or advanced degree/designation in Risk Management, Business, Finance, or other subject area relevant to risk management and 4 years of work experience in a subject area relevant to risk management.

• Risk management experience in a complex institution and/or highly matrixed environment.

• Demonstrated experience in conflict resolution management and ability to effectively challenge at all levels of management and influence business outcomes.

• Ability to effectively work with both internal and external partners in a highly collaborative environment.

• Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities, to include proven ability to effectively make data-driven decisions.

• Proactively identifies potential concerns and follows-up to resolve issues.

• Advanced knowledge of Microsoft Office products including Excel and PowerPoint.

What sets you apart:

• Direct second line oversight of banking business functions in a major financial institution under large bank supervision

• Experience is successfully defining and driving second line risk assessments from inception to conclusions and action with bank business leaders

• Experience in successfully reviewing, validating, and closing important regulatory observations, including MRAs and/or consent orders

• US military experience through military service or a military spouse/domestic partner [optional]

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $99,160 - $189,530 .

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.