Description:

University of St. Augustine is kicking off a new program in order to provide a greater level of technical support to their students and faculty. They will be setting up Technical Support Kiosks in public areas where students/faculty will be able to walk up and get live time support for things like wifi connectivity problems, password resets, etc. This will be happening in tandem with the roll out of 200 wifi endpoints so these candidates will be essential to ensuring that the endpoint will be up and running.

Bulk of day to day will be sitting in kiosks from 7:45am-5pm running face to face troubleshooting. Expected issues: password reset, log into blackboard, wifi connectivity, active directory, etc.

• 6 months of minimum IT support experience.

• Experience with active directory

• Password reset experience

• Experience with troubleshooting PC's specifically with Windows OS 7-11

Preferred:

• Experience with Mac OS

• Experience with face to face support

• Ticketing experience

Skills:

Windows, Troubleshooting, Active Directory, Mac OS

Top Skills Details:

Windows,Troubleshooting

Additional Skills & Qualifications:

Preferred:

• Experience with Mac OS

• Experience with face to face support

• Ticketing experience

  About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.