Software Update and Mobile Asset Engineer

Cupertino,California,United States

Software and Services

Be part of the team that keeps billions of Apple devices up to date on the latest operating systems! The Core Operating Systems team is looking for talented problem solvers with a deep understanding of computer architectures. Identifying and mitigating possible problems in a sea of a billion devices is the ultimate reliability challenge. A problem affecting 1% of the 1 billion+ device population still affects 10 million devices! Are you up for the challenge?

Key Qualifications

• Programming skills in C. Objective C, Python and Object-oriented programming knowledge is a plus.

• Strong debugging skills are a must, particularly post-failure analysis. LLDB debugging expertise is a plus.

• Should be familiar with compiling and building complex systems. Knowledge of Xcode is a plus.

• Should be familiar with OS trouble shooting. Apple product specific knowledge is a plus.

Description

Identify failure patterns in incoming reports, through aggregate user reports, analytics and logging that you will augment. Investigate failed software issues, and devise tools and methods to isolate the problems encountered. Communicate the top issues and trends, helping teams across the company to get the right solution. Develop new features and improvements in the operating system to improve asset delivery reliability.

Education & Experience

Bachelor’s degree in CS/CE/EE (or equivalent, or related field)

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $138,900.00 and $256,500.00, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

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Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .