Reference #: 4421403 THE POSITION If you have experience in IT business process analysis and an understanding of existing and emerging technologies, we have a job for you! The Department of Human Services (DHS) is in need of a business analyst to manage Pennsylvania's Enterprise to Link Information for Children Across Networks (PELICAN). If you want an opportunity to utilize your technology skills to apply the technology to existing business processes, we'd like to talk to you!

DESCRIPTION OF WORK As a Business Analyst 2, you will perform analytical work for documenting, enhancing, and maintaining various systems business processes, data integrity, and system functionality. You will serve as a liaison between the Bureau of Certification Services business users and contracted IT staff, as well as between PELICAN Certification and the Enterprise Licensing System (ELS) initiative. These duties include the development of user stories, system documentation reviews, user acceptance testing, and system implementation. Additionally, you will assist with Help Desk duties and support of SDLC testing and validating, including new project initiatives and training.

Interested in learning more? Additional details regarding this position can be found in the .

Work Schedule and Additional Information:

Full-time employment, 37.5 hours per week Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with 60-minute lunch. The Department of Human Services provides excellent benefits, pay increases, paid leave and holidays, as well as opportunities for career advancement. Telework: You may have the opportunity to work from home (telework) part-time. You are required to report to the Harrisburg office at least once a month and otherwise directed by your supervisor. In order to telework, you must have a securely configured high-speed internet connection. If you are unable to telework, you will report to the Forum Building in Harrisburg. It is possible during the training period, more frequent days in the office will be required. Salary:In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.   REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Five years of business process analysis experience; or

One year as a Business Analyst 1; or One year as an Information Technology Trainee; or One year of business process analysis experience and a bachelor's degree; or An equivalent combination of experience and training. Other Requirements: You must meet the . For more information on ways to meet PA residency requirements, follow the  and click on Residency. You must be able to perform essential job functions. How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans:

Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to  and click the Veterans' Preference tab or contact us at . Telecommu ications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.