Senior Manager, Enrolment - Health & Benefits

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

The incumbent will be responsible to assist the business line department in providing account management to the existing and potential clients. Duties include:

• Managing and providing high quality service to our existing clients

• Providing clerical and administrative support to clients

• Answering customer enquiries & complaints with professional manner via phone

• Providing professional customer service & relationship building

• Handling membership matters and the maintenance of the membership database

• Cooperate with other teams to meet the deadlines and expectation of services

• Leading various projects as assigned by supervisor

  How this opportunity is different

  Our teams are highly collaborative, working towards common goals while striving for excellence in the solutions we provide to our clients. We embrace challenges and rely on each other for support and creative problem solving. Our colleagues and leaders support professional development to help each other grow and excel. Working together, we can achieve great things!

  Skills and experience that will lead to success

• Degree in any relevant discipline;

• Minimum 7 years working experience in Employee Benefits in broker firm or insurance company(ies). Candidates with less experience will be considered for a Manager position.

• Holder of FLMI or LOMA preferred or passed in IIQE Papers

• Customer oriented

• Well-organized and detail-minded

• Good organization skills and effective interpersonal skills

• Good command of written and spoken English and Chinese

• Good command of computer skills including MS Office (Word, Excel)

• Immediately available preferred

  How we support our colleagues

  In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

  Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

  Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

  Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

  We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

  #enrolment #Aon #healthandbenefits

#LI-VY1

2532015

Senior Manager, Enrolment - Health & Benefits

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

The incumbent will be responsible to assist the business line department in providing account management to the existing and potential clients. Duties include:

• Managing and providing high quality service to our existing clients

• Providing clerical and administrative support to clients

• Answering customer enquiries & complaints with professional manner via phone

• Providing professional customer service & relationship building

• Handling membership matters and the maintenance of the membership database

• Cooperate with other teams to meet the deadlines and expectation of services

• Leading various projects as assigned by supervisor

  How this opportunity is different

  Our teams are highly collaborative, working towards common goals while striving for excellence in the solutions we provide to our clients. We embrace challenges and rely on each other for support and creative problem solving. Our colleagues and leaders support professional development to help each other grow and excel. Working together, we can achieve great things!

  Skills and experience that will lead to success

• Degree in any relevant discipline;

• Minimum 7 years working experience in Employee Benefits in broker firm or insurance company(ies). Candidates with less experience will be considered for a Manager position.

• Holder of FLMI or LOMA preferred or passed in IIQE Papers

• Customer oriented

• Well-organized and detail-minded

• Good organization skills and effective interpersonal skills

• Good command of written and spoken English and Chinese

• Good command of computer skills including MS Office (Word, Excel)

• Immediately available preferred

  How we support our colleagues

  In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

  Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

  Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

  Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

  We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

  #enrolment #Aon #healthandbenefits

#LI-VY1