Description

Amazon is looking for a skilled and experienced storyteller to join our Operations Internal Communications (OIC) team in Europe. The right candidate will join a team of UK-based content creators telling compelling stories for and about our 400,000+ European front-line employees, who fulfill orders and deliver smiles for Amazon customers from Ireland to Istanbul.

The person in this role will prioritize telling people-first stories that spotlight our hard-working and diverse workforce. Our storytelling helps to keep our associates informed, motivated, and feeling appreciated.

Key job responsibilities

• Experience as a writer focused on internal/employee communications that map back to business objectives, while executing a specific written tone of voice.

• Experience as a video storyteller coordinating and directing a film crew on-site, overseeing a video edit, and producing a clear narrative that’s visually appealing while staying on message.

• Demonstrated success managing multiple deliverables at one time to meet deadlines.

• Experience working with cross-functional teams in a highly matrixed work environment, taking leading projects and deliverables among varied stakeholders.

• Expertise creating content for audiences on a range of digital channels, including social media platforms.

• Experience working virtually with teams around the globe, as well as managing external partners.

A day in the life

Who are you?

• You have a passion for driving culture through clear, compelling, concise writing, video storytelling, and multi-channel execution.

• You are innately curious, showcasing an ability to unearth and tell human stories that establish emotional connections between Amazonians and the company, and with each other.

• You have a strong knowledge of English grammar, usage, and AP Style, and can flawlessly apply them to your writing.

• You have a passion for telling stories visually, centering Ops employees in our comms.

• You are a team player who works with colleagues to hone messages for employees.

About the team

Operations Internal Communications is a team of 100+ communicators across Europe, the Americas, Asia Pacific, and Middle East/North Africa, sharing news updates, need-to-know information, and pride-building storytelling with more than 1 million Amazon Operations managers and associates across the world.

We are open to hiring candidates to work out of one of the following locations:

London, GBR

Basic Qualifications

• Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion

• Experience using data and metrics to measure impact and determine improvements

• Experience in marketing or marketing research

• Experience with marketing strategies in online and mobile channels

Preferred Qualifications

• Experience using customer research, hard data and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs

• Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).