UBS Financial Services IT Test & Test Environment Support Lead in Mumbai, India

Your role:

We're looking for someone like that to:

  • Manage teams of resources tracking incident resolution within the environment, facilitating collaboration among other infrastructure and application support teams as required.

  • Manage and support risk assessments of the operation landscape and prioritize follow-up actions

  • Manage and support the defining and measuring of key operational metrics including performance, incidents and chronic problems, traffic and conversion, etc.

  • Support and drive analysis of operational metrics on a daily basis from a wide range of tools and prioritize necessary actions for operational efficiency

  • Draw details for technical requirements for various testing projects from QA and manage them with the support team

What we offer:

Together. That’s how we do things. We offer people around the world a supportive, challenging and diverse working environment. We value your passion and commitment, and reward your performance.

Keen to achieve the work-life agility that you desire? We're open to discussing how this could work for you (and us).

Take the next step:

Are you truly collaborative? Succeeding at UBS means respecting, understanding and trusting colleagues and clients. Challenging others and being challenged in return. Being passionate about what you do. Driving yourself forward, always wanting to do things the right way. Does that sound like you? Then you have the right stuff to join us. Apply now.

Disclaimer / Policy Statements:

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Your team:

Your team

You will be working in the Finance IT department managing and supporting a team of global test support analysts supporting testing across finance division. The team follows a matrix structure and works for functional department and places technology at the heart of new business processes and strategies and has created exciting opportunities within Group Technology. Team is supporting business critical and high visibility projects’ testing and is responsible to ensure support and maintenance of applications and systems in testing environments 24 hours a day globally via shift work.

Your expertise:

Your experience and skills

You have:

  • A background in banking and Financial domain of applications

  • Preferable to have strong technical knowledge in the areas of Unix, databases, jobs scheduling tools, monitoring tools and technical acumen to adopt and learn new tools and technologies

  • Understanding of application architectures and data flow within components

  • Knowledge and experience of Deployments and Release management, Incident and Request management, Crisis Management

  • Experience in handling a Testing support and test environment management framework and principles with progressive improvements and maturity

  • Strong background of working in an Agile/Scrum delivery framework

  • Experience in team management, handling diverse people, coaching and mentoring, and vendor management

  • An advocate of service improvements and Automation in general operations

You are:

  • Capable of working on multiple projects simultaneously and ability to deal with ambiguity and changing requirements

  • Capable of implementing application performance monitoring to ensure platform uptime and performance

  • Capable to understand current system capabilities and limitations

  • An excellent communicator (verbal and written)

  • Good interpersonal and relationship management skills at all levels

About us:

Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.

We are about 60,000 employees in all major financial centers, in more than 50 countries. Do you want to be one of us?

Your colleagues:

Join us:

We're a truly global, collaborative and friendly group of people., Having a diverse, inclusive and respectful workplace is important to us. And we support your career development, internal mobility and work-life balance. If this sounds interesting, apply now.

Job Reference #: 185594BR

Business Divisions: Corporate Center

Title: IT Test & Test Environment Support Lead

City: Mumbai

Job Type: Full Time

Country / State: India

Function Category: Information Technology (IT)