UBS Financial Services ServiceNow Administrator / Infrastructure Specialist in Nashville, Tennessee

Your role:

The ServiceNow Administrator/Infrastructure Specialist will be required to work collaboratively with various teams within the organization to maintain and support the platform’s operational functions as well as to guide and lead the platform's growth within UBS.

The individual will be required to carry out system performance and troubleshooting activities, manage capacity, patching and upgrades to production/non-production environments located on UBS premises. Working collaboratively with other teams both within Infrastructure & Security Engineering (I&SE) teams; Group Technology (GT) and the vendor.

What we offer:

Together. That’s how we do things. We offer people around the world a supportive, challenging and diverse working environment. We value your passion and commitment, and reward your performance.

Keen to achieve the work-life agility that you desire? We're open to discussing how this could work for you (and us).

Take the next step:

Are you truly collaborative? Succeeding at UBS means respecting, understanding and trusting colleagues and clients. Challenging others and being challenged in return. Being passionate about what you do. Driving yourself forward, always wanting to do things the right way. Does that sound like you? Then you have the right stuff to join us. Apply now.

Disclaimer / Policy Statements:

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Your team:

ServiceNow is a strategic platform within the organization and is the cornerstone of the ITSM and automation services within the Group Technology.

The Enterprise Service, Notification & Content Management team is part of the I&SE Automation & Tooling team, which is a horizontal team focussed on delivering platforms that provide automation, artificial intelligence and machine learning. As it is global team we support flexible work, and you will have opportunity to work in the office 50% of the time with the other 50% working remotely.

The team is responsible for the globally available ServiceNow platform which is predominantly used by GT to manage the ITSM processes. The team is also responsible for the Intelligent Global Notification Escalation System (IGNES), the global notification platform used by Business and IT, and also for Documentum, which is one of the content management systems used within the organization.

Your expertise:


• ServiceNow Certified System Administrator qualification or equivalent experience

• Excellent understanding of infrastucture (HW, CPU, Memory) and platform (Linux/Unix)

• A strong understanding of web-middleware such as Apache(IIS) and Tomcat

• Excellent analytical and problem-solving skills

• Strong planning, organizational and coordination skills

• The ability to work both independently and effectively as part of a team


• A strong understanding of DB setup (Oracle DB 11+)

• Good understanding of PL/SQL scripts and Unix scripting

• Excellent communication skills with an ability to explain plans and activites clearly and concisely

• Good knowledge and experience of working within an agile SDLC framework


About us:

Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.

We are about 60,000 employees in all major financial centers, in more than 50 countries. Do you want to be one of us?

Your colleagues:

Join us:

We're a truly global, collaborative and friendly group of people., Having a diverse, inclusive and respectful workplace is important to us. And we support your career development, internal mobility and work-life balance. If this sounds interesting, apply now.

Job Reference #: 180907BR

Business Divisions: Corporate Center

Title: ServiceNow Administrator / Infrastructure Specialist

City: Nashville

Job Type: Full Time

Country / State: United States - Tennessee

Function Category: Information Technology (IT)