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UBS Financial Services Telecoms Network Provisioning Specialist in Nashville, Tennessee

Telecoms Network Provisioning Specialist

United States - Tennessee

Corporate services, infrastructure and facilities, Information Technology (IT)

Corporate Center

Job Reference #:




Job Type:

Full Time

Your role:

Do you pride yourself with keeping accurate records? Do you value operational processes that keep the heart of an organization operating effectively? Are you able to work collaboratively across multiple staff, suppliers and external vendors? We’re looking for someone like that who can help us:

  • Sourcing

Assist with contract and quote reviews for data services

Manage quote and contracts for voice and broadband services

  • Provisioning

Obtain specs, verify information and design requirements for carrier services for:

Data services, Voice Services, Broadband Services (All UBS US locations)

  • Data Services for UBS globally

Manage requests with vendors & interdepartmental contacts to design, process and install circuits

Maintain communication with requestors regarding circuit detail/stats (via TEM, email, etc.)

Review, confirm and obtain approval to disconnect services

Ensure all requests are closed to completion for update into TEM tool

Provide escalation support for carrier issues pertaining to design review, provisioning, implementation of carrier services

  • Finance

Validate bandwidth sizing is in alignment with design standard

Assist TEM team with billing / contractual questions, concerns, issues

Assist with clearing TEM discrepancies where requested

Provide ‘Tier III’ troubleshooting support for projects/requests that have provisioning issues

  • Risk Mitigation

Confirm/evaluate requests & approvals to ensure they meet bank compliance standards

Provide ‘risk feedback’ to requestor

Your team:

You’ll be working in service management team who support all aspects of the telecom carrier management lifecyce. This team provides management oversight, escalation, and transparency within the core disciplines inclusive of contract management, order management, invoice price assurance & payment, inventory management & associated operational interfaces and audit & dispute management.

Your expertise:

You have:

– 5+ years working in Telecommunications either in large enterprise or directly with a carrier provisioning fixed line services MPLS, VPLS, EPL, ISP and Cloud services

– Proficiency with MS Excel to an advanced level

– Excellent written and oral skills, able to explain and facilitate resolution of complex technical issues

– Experience working across diverse and global teams and entities (Internal, External / Outsourced)

– Good knowledge of carrier fixed line and mobile products and services (MPLS, VPLS, EPL, ISP

– Knowledge of telecom vendor ordering / provisioning and invoice handling processes and systems

– Networking infrastructure financial system knowledge and experience helpful

– Decent understanding of database structures with ability to manipulate data from various sources into defined formats leveraging

– The ability to work under pressure and meet deadlines

– Good time management and interpersonal skills

You are:

– passionate about improving the operational processes within your functional role

– technically savvy with an appreciation for IT capability

– adaptable, able to work across teams and functions


About us:

Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.

We are about 60,000 employees in all major financial centers, in more than 50 countries. Do you want to be one of us?

Join us:

We're a truly global, collaborative and friendly group of people. Having a diverse, inclusive and respectful workplace is important to us. And we support your career development, internal mobility and work-life balance. If this sounds interesting, apply now.

Disclaimer / Policy Statements:

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.