The base salary range for this position is dependent upon experience and location, ranging from $83,804 -$104,756.

Purpose

Works with leadership team to implement Service Now as Service Management / Asset Management tool. Serves as a senior analyst to work closely with Operational Smart Grid (OSG) Engineers to design, implement and support an Service Now / Asset Management process and solution using current and emerging technologies that serves as a single source of truth for all Operational Technology (OT) assets at Avangrid. Interprets high level business requirements and communicate them to the highly technical team. Stores configuration and CIP regulated asset data elements and leverages the asset management tool to include disaster and recovery planning efforts.

Position Responsibilities:

• Work with internal Subject Matter Experts (SMEs), suppliers/contractors, project teams and other technical staff to identify, design and support development of Service Now/ Asset Management process.
• Track and maintain assets via Software.
• Develop and lead IT inventory management, procurement, and shipping/receiving processes.
• Maintain regulatory compliance under NERC/CIP guidelines (CIP002 & CIP013 materials traceability requirement).
• Administer asset reconciliation and asset disposal processes and procedures.
• Monitor software licenses to ensure compliance with agreements and standards.
• Maintain the IT asset policy, procedure and process documentation.
• Establish and maintain processes, policies, standards, systems and measurements.
• Design asset control processes to monitor identification, maintenance, location, and contracts of IT assets.
• Assist with asset identification and integration into Change Management system.
• Track and manage IT asset portfolio with regards to cost, control, risk, compliance, and business performance objectives.
• Track and maintain contract lifecycle documentation.
• Work with IT Management and Procurement Teams to develop procurement strategies across the department.
• Provide timely responses to all incidents, tasks and requests assigned to meet Service Level Agreements.
• Assist with IT asset audit compliance.
• Enhance security policies in alignment with changing IT OT landscape.
• Coordinate technical design/review activities with various segments and corporate groups; to include security assurance activities.
• Engage Cybersecurity, Risk & Governance, Enterprise Architecture and Operational Security at appropriate stages in the project.
• Research and recommend/implement changes for Asset Management procedures and systems to enhance security to align with corporate policies.
• Improve operational risk management capabilities by increasing visibility into potential asset-based impacts to the business.
• Maintain/ extend 3rd party governance for accountability for maintenance of records.
• Increase visibility into the metrics and impacts of asset reliability across businesses.
• Provide professional and technical mentoring for team members.

Skills and Requirements

JOB REQUIREMENTS:

Education and Experience Required:

• Position requires a minimum of 5 years' experience managing assets or other organization management
• AS Technical Related Degree with 8 + years' technical experience; or
• BS Technical Related Degree with 5+ years' technical experience; or
• MS Technical Related Degree with 2+ years' technical experience.
• Position requires professional experience with more than one of the following areas:

• Change Management, CMDB experience, experience within Data Center Operations, Security & Compliance Management, Infrastructure Operational Policies & Procedures, and/or Technical Project Coordination.

Skills/ Abilities:

• Information systems experience with ITIL principles.
• Understanding of ITSM Service Desk standards.
• Demonstrated expertise in Asset Tracking and/or Configuration Management.
• Demonstrable knowledge of Change Management.
• Proficient in professional standards and trends within area of expertise.
• Expertise in deploying an Asset Management system/ maintaining asset inventory.
• Experience with Data Center configuration management in a large enterprise.
• Experienced in planning, researching, and developing policies, standards, and procedures that meet regulatory requirements.
• Experience with asset and change management tools: ServiceNow, SolarWinds, or other Asset Management tool.
• Experience working in a regulated environment.

Desired Skills/ Abilities:

• NERC/CIP experience a plus.

*Note: Will consider additional years of relevant experience and/or related technical certifications in lieu of degree requirement (in accordance with the FLSA Computer Professionals Exemption)

Approved By: xxxxxxxxx Date: 03/14/2022

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRD Network and Corporate functions. This does not include those that will work for Avangrid Renewables

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Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country

AVANGRID's employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law.
If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at careers@avangrid.com

Job Posting End Date:

Minimum Salary: 83804.00 Maximum Salary: 104756.00 Salary Unit: Yearly