Description

Are you interested in being part of a high visibility, strategic team that directly impacts all of the of Amazon Devices Division? The consumer electronics division that brings you the Kindle, Fire Tablets, Fire TV, Ring, Blink, Echo and so much more.

We are looking for motivated self-starters that can work in an extremely fast paced environment. The successful candidate will be a part of a team, yet a single-threaded owner of multiple facets of Amazon Devices data infrastructure, building out the infrastructure platform for every subdivision within Amazon Devices.

Key job responsibilities

• Be the primary manufacturing support individual answering questions and reactive support for Amazon/Various Contract Manufacturing Networks.

• Network Support, light cabling, including port configurations supporting engineering.

• Imaging of stations/laptops to meet the Amazon security requirements.

• Monitoring of Contract Manufacturing Networks, ensure systems are fully operational.

• You’ll deliver a great level of service and support to your Amazon Devices customer base.

• You’ll carry out change management requests (MCMs) as required, which will necessitate out of hours work.

• You’ll liaise with Systems Engineering and external suppliers to assist in the procurement of hardware, to clearly communicate technical issues and uphold Amazon’s standards, specifically InfoSec.

• Provide Systems Engineering support and/or input to site-wide manufacturing team projects and initiatives.

• Proactive management of assets and inventory: you’ll run checks and audits in line with industry standards and processes, including Return Merchandise Authorization (RMA)

• You’ll document all manufacturing infrastructure issues and maintain a FAQ Wiki Documentation

• Provide Manufacturing support to senior engineers as required, including some out of hours commitments.

• Manage and release all test scripts on all Amazon/Devices products. Work with the MFG to debug the new test script for new products and ensure the correct, stable and reliable operation.

• Create Tickets for the problems encountered in product testing and actively promote the solution of closure problems.

We are open to hiring candidates to work out of one of the following locations:

Shenzhen, 44, CHN

Basic Qualifications

• 3+ years of experience with Linux systems administration

• Familiar with Linux commands

• Ability to engineer solutions and provide support & solutions in a Linux environment

• Experience with physical infrastructure installations including hardware integration, racking, and cabling

• Experience to Design, build and own major parts of the hardware test infrastructure (configuration and data management systems, cloud and desktop services and applications, web UIs, analytics tools and more)

• Experience with supporting or engineering Cisco networks

• Ability to write test scripts independently with Python

• Ability to adapt to a flexible work schedule, including the potential for occasional off-hours work, to ensure timely project delivery and seamless operations.

Preferred Qualifications

• Experience deploying services to Amazon's Cloud (Amazon Web Services)

• Flexibility, ability to think on your feet, and strong problem solving skills

• Hands on experience with AWS, switching, routing, and troubleshooting of enterprise scale network components.

• Fluency in Mandarin and English, with the ability to communicate technical information effectively, both verbally and in writing

• Strong sense of ownership and accountability for assigned tasks and projects.