Description:

§ Meets and greets all guests and assists with registrations.

§ Ensures the strict control of room keys.

§ Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.

§ Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.

§ Prepares welcome cards and keys for arrival FIT guests.

§ Ensures accurate knowledge of hotels and the tourism inShenzhen.

§ Works closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

§ Supports and embraces the team spirit.

§ Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests.

Qualifications:

§ Meets and greets all guests and assists with registrations.

§ Ensures the strict control of room keys.

§ Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.

§ Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.

§ Prepares welcome cards and keys for arrival FIT guests.

§ Ensures accurate knowledge of hotels and the tourism inShenzhen.

§ Works closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

§ Supports and embraces the team spirit.

§ Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests.

Primary Location: CN-44-Shenzhen

Organization: Andaz Shenzhen Bay

Job Level: Full-time

Job: Front Office

Req ID: SHE002615

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.