UBS Financial Services Technology Services Engineer in Weehawken, New Jersey

Your role:

Are you passionate about bringing systems to life? Do you have a curious nature, always interested in how to innovate? We're looking for someone like that to help us:

  • be part of a team that supports over 12K users and Financial Analysts throughout the USA

  • troubleshoot high tier escalations and liaise with the required IT teams to drive the issue to resolution

  • work and manage projects related to all aspects of IT field deployment and support (physical deployment of equipment handled by another team)

  • meet with users on a one-on-one or conference setting to help introduce, discuss, share information related to the IT platform being utilized by the branches

  • travel periodically to the branches to meet with users face to face and in conference room settings

What we offer:

Together. That’s how we do things. We offer people around the world a supportive, challenging and diverse working environment. We value your passion and commitment, and reward your performance.

Keen to achieve the work-life agility that you desire? We're open to discussing how this could work for you (and us).


Take the next step:

Are you truly collaborative? Succeeding at UBS means respecting, understanding and trusting colleagues and clients. Challenging others and being challenged in return. Being passionate about what you do. Driving yourself forward, always wanting to do things the right way. Does that sound like you? Then you have the right stuff to join us. Apply now.

Disclaimer / Policy Statements:

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Your team:

You'll be working in the Wealth Management Americas IT Infrastructure team in our Weehawken, NJ location. Our team works on projects and escalations that helps deliver and maintain the services of our client base. Applications in this portfolio includes Windows 7, MS Office 2010, Adobe, Skype for Business, IE, Chrome, Thomson Reuters, ConsultWorks (in house Financial Analyst programs and tools).

Your expertise:

Your have:

  • 10+ years of experience in the IT industry

  • +6 years of experience in the financial industry, preferably brokerage environment

  • Strong written and verbal communications skills

  • Strong Project Management skills

  • Strong user facing IT customer support

  • Strong white glove support

  • Strong knowledge in Windows 7 and Windows 10

  • Strong knowledge of MS Office 2010, 2016 and Office 365

  • Strong knowledge of virtual desktop environment, VMWare and Citrix

  • Strong knowledge of Thomson Reuters and Bloomberg

  • Strong knowledge of Skype for Business

  • Strong knowledge of network troubleshooting methods and tools (ie. Wireshark)

  • Strong technology troubleshooting skills

• Strong liaison skills between IT groups, customer support, help desk and end-user

You are:

  • Very comfortable doing presentations to group of users in a conference room setting

  • Able to think outside of the box

  • Willing to travel +25%

About us:

Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.

We are about 60,000 employees in all major financial centers, in more than 50 countries. Do you want to be one of us?

Your colleagues:

Job Reference #: 182829BR

Business Divisions: Corporate Center

Title: Technology Services Engineer

City: Weehawken

Job Type: Full Time

Country / State: United States - New Jersey

Function Category: Information Technology (IT)