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RCAP Solutions Section 8 Program Representative in Worcester, Massachusetts

HCV (Section 8) Program Representative The Section 8 Program Representative is responsible handling a large caseload of clients participating in a federal or state rental assistance program that RCAP Solutions, Inc. manages. Responsibilities: \ Ensures that the program participants, and property owners comply with program requirements in accordance with all applicable state or federal regulatory requirements. \ Completes annual re-examinations for an assigned caseload in a timely manner. \ Responsible for verifying client\'s income, assets, and expenses to determine continued eligibility. Calculates participants share of rent and program subsidy levels using the income and asset verification process. \ Conducts orientation for voucher holders; ensures proper documentation is completed and inputs confidential data into secured systems \ Issues vouchers and monitor clients housing search efforts through lease up process; sends all required notifications to landlords and participants. \ Processes housing assistance terminations according to established procedures \ Maintains and documents communications with applicants, participants, and landlords relative to program administration \ Reports program compliance issues such as violation of family obligations, evictions, income eligibility, and fraud to the program Director \ Collaborates with community resource agencies and landlords in support of clients with positive tenancy and sustained housing assistance \ Meets and cooperates with federal and state monitoring officials, auditors, and others as required Requirements: \ Education and Experience: Associate degree or equivalent from two-year college or technical school with a minimum of 2-3 years of work experience in housing or social service agencies; or three years related experience and/or training; or equivalent combination of education and experience. \ Communication: Must have excellent communication skills both verbal and written; provide excellent customer service; and have good public speaking skills. Preference given to candidates with multilingual skills (verbal and written) including Spanish. \ Adaptability: Ability to multi-task, meet deadlines, and have good mathematical skills. \ Computer Skills: Must have experience with computer systems and databases including Microsoft Office Outlook, Excel, and Word. \ Certification: Must have or complete required Nan McKay or Quadel. HUD required training for position and become certified within one year of hiring. \ Must pass a CORI. Click Here to Apply

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