Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Customer Service Ninja

Start here, go everywhere!

Du sprichst Deutsch? Du magst Technik, und Deine Familie oder Freunde fragen Dich wenn Sie nicht mehr weiter wissen am Computer? Dann bist du bei uns in Kyndryl als CSR mit Deutsch genau richtig. Bewirb Dich jetzt!

Are you ready for a role where your life experience makes a difference?

Do you love how it feels to help someone solve a problem?

Want a chance to see lots of career options up close before you choose your path forward?

Then there’s a good chance you’ll love being a Customer Support Ninja Specialist at Kyndryl.

Being great in this job is less about your resume and more about your personality. We are looking for friendly, helpful, and empathetic people who also have an interest in technology — which we can teach you all about.

As a Customer Support Ninja Specialist, you’re the face and voice of Kyndryl, helping customers solve their problems every day. If you’ve been wanting to get into IT but don’t have tech experience, this could be your gateway.

Your Role and Responsibilities

It’s a fun and fast-paced role where you’ll start learning and contributing right away. In the first weeks, you learn the ropes and get set up with one client on production. Soon, you’ll be multi-tasking and providing interactive solutions (chat, email, MS Teams) while treating our customers to concierge-level care.

This is a true “start here, go anywhere” opportunity. You definitely won’t be bored! As you get a close-up look at a wide variety of Kyndryl job roles, you can choose your career path.

Many have moved up to IT support next levels. Others go on to further education/certifications and more senior or technical roles.

This is also an ideal role for students or others looking for a flexible schedule. Work weekends, nights, and evenings. Work from home or from the office. Be available 24/7 or not. It’s perfect for planning your future and putting that plan into action.

Kyndryl Poland are proud to be certified last year by “Mamo Pracuj” foundation as Parents Friendly Employer. In joining Kyndryl Poland you will work for a diverse company that invests in your future and join a team culture that amplifies learning, and development agility.

Plus, we offer many other cultural and environmental benefits to our employees. From an agile office space with games room to team dinners and seasonal gifts. As well as Charity, ESG initiatives, and focus groups, where our employees co-create our new company culture strongly based on their personal feedback and sentiments.

Our employees enjoy varying other options too: utilizing our Employee Assistance Program (with online consultants in law, tax, life events, and psychology); opting in for the Retirement pension plan; using their company mobile for private use; and we have a Cafeteria platform, with Kyndryl benefits points.

Obviously, you can also take advantage of other great offerings:

• Private health card

• Life insurance package

• Multisport Card

• Discounts for Kyndryl employees

• A wide range of benefit options for parents and children

• Sports activities and team events

• Free language courses & many personal development possibilities

• Employee referral program

• Mindfulness and Yoga Classes

These are just a part of the initiatives and opportunities available to you, as we continuously develop as an Employer of Choice.

We are looking forward to seeing you join us!

Who You Are

Required Professional and Technical Expertise :

• If you speak the German language (at least b2 level) and you can easily turn on your computer this job is for You!

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.